Frequently Asked Questions
Everything you need to know about hosting and security
Do you have doubts about our infrastructure services? These are the questions we are asked most frequently
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Ask directlyMaintenance includes CMS and plugins security updates, uptime monitoring, daily backups, monthly log review, and a monthly status report. Evolutionary plans include development hours and priority technical support.
We use a combination of CDN with traffic filtering, WAF (Web Application Firewall) configured at the server level, and custom iptables rules. In case of volumetric attack, we activate layer 3/4 mitigation with our network providers.
Yes. Our migration process includes: full replication of the environment on the new server, thorough testing, DNS change with a low TTL, and post-migration verification. The actual downtime is less than 5 minutes in most cases.
We perform daily full backups (database + files) and retain them for 30 days. The backups are stored in a different geographical location from the production server to ensure disaster recovery.
We activate the incident protocol: isolate the server, identify the attack vector, clean the malware, restore from the last clean backup, and strengthen security measures. The initial response time is less than 2 hours during business hours.
Protect your platform
When was the last security audit of your website?
We offer a free initial audit to identify vulnerabilities and risks. No commitment.